Terms of service

Welcome to Bloom & Keepsake. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from our store. By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. General Information

This website is operated by Bloom & Keepsake. Throughout the site, the terms “we,” “us,” and “our” refer to Bloom & Keepsake.

Business Address:
1828 E York Ln
Wheaton, Illinois 60187
United States

Contact Email:
support@bloomandkeepsake.shop

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to check this page periodically for changes.

2. Eligibility and Use of the Website

By using this website, you represent that:

you are at least the age of majority in your state or country of residence, or you have given us your consent to allow any minor dependents to use this site;
you will not use our products for any illegal or unauthorized purpose;
you will not violate any applicable laws, regulations, or third-party rights while using this website.

You may not use our website in any way that could damage, disable, overburden, or impair the website or interfere with another party’s use of the site.

3. Online Store Terms

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve:

transmissions over various networks; and
changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is processed securely by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without our express written permission.

4. Product Information and Availability

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, dimensions, or other content on the site are always completely accurate, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

We also reserve the right to limit the quantities of any products or services that we offer.

5. Pricing and Billing

All prices listed on the website are shown in the applicable currency displayed at checkout unless otherwise stated.

We reserve the right to change prices at any time without notice.

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse, limit, or cancel any order you place with us. If we change or cancel an order, we may attempt to notify you using the email address and/or billing information provided at the time the order was made.

6. Order Acceptance and Cancellation

Your order is an offer to purchase a product from us. We reserve the right to accept or decline any order for any reason, including but not limited to:

product unavailability;
errors in product or pricing information;
suspected fraud or unauthorized transactions;
issues identified with billing, shipping, or order details.

Orders may only be canceled within the timeframe stated in our Return and Refund Policy, if applicable. Once an order has been processed or prepared for shipment, it may no longer be canceled.

7. Shipping and Delivery

We aim to process and ship orders within the timeframes stated on our website or in our Shipping Policy. Shipping and processing information should be publicly available on Shopify stores, and merchants are expected to communicate shipping timelines and fees before checkout.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, force majeure events, or other circumstances outside our control.

Risk of loss and title for purchased items pass to you upon delivery to the shipping carrier or upon delivery to the address you provided, to the extent permitted by law.

8. Returns and Refunds

Your purchase is subject to our Return and Refund Policy, which forms part of these Terms. Please review that policy for details about eligibility, procedures, damaged items, and refunds.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, website design, and layout, is the property of Bloom & Keepsake or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, transmit, display, or otherwise use any content from this website without our prior written permission.

10. Third-Party Links

Certain content, products, or services available through our website may include materials from third parties or links to third-party websites.

We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, products, services, or websites.

11. User Comments and Submissions

If you send us comments, feedback, suggestions, ideas, reviews, or other materials, whether online, by email, or otherwise, you agree that we may use, edit, copy, publish, distribute, and otherwise utilize them without restriction, compensation, or obligation to maintain confidentiality, unless required by law.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your submissions will not contain unlawful, abusive, defamatory, obscene, or malicious content.

12. Prohibited Uses

You are prohibited from using the website or its content:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate any international, federal, state, or local laws or regulations;
to infringe upon or violate our intellectual property rights or the rights of others;
to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
to submit false or misleading information;
to upload or transmit viruses or malicious code;
to interfere with the security features or operation of the website.

We reserve the right to terminate your use of the website for violating any prohibited uses.

13. Disclaimer of Warranties

This website and all products and services delivered to you through the site are provided on an “as is” and “as available” basis, except as expressly stated by us in writing.

To the fullest extent permitted by law, we do not guarantee that:

your use of our service will be uninterrupted, timely, secure, or error-free;
the results obtained from the use of the service will be accurate or reliable;
the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Nothing in these Terms excludes any warranty or consumer right that cannot be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by law, Bloom & Keepsake, its owners, officers, employees, affiliates, agents, contractors, suppliers, or service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the website or any products purchased from us.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Bloom & Keepsake and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

16. Privacy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

17. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

18. Termination

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website.

We may also terminate or suspend your access to the website at any time without notice if we believe that you have violated these Terms.

19. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on this website, constitute the entire agreement between you and Bloom & Keepsake regarding your use of the website and your purchase of products from us.

20. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to conflict of law principles, to the extent applicable.